Frequently asked questions

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At Arni’s studio, we are committed to providing high-quality singing lessons in a structured, supportive, and enjoyable environment. To ensure fairness, consistency, and a great experience for all students, we have outlined our key policies and compiled answers to frequently asked questions about lessons, bookings, payments, scheduling, and more.

If you have a question that isn’t covered here, feel free to contact us—we’re happy to help!

Singing lessons

Singing lessons offer more than just vocal training—they help you build confidence, develop proper technique, and reach your full potential, whether you’re a beginner exploring your voice or an advanced singer refining your artistry.

While some people have a natural talent for singing, technique, control, and endurance come from proper training. Even professional singers continue to take lessons to maintain and refine their voices.

Absolutely! If you’re new to singing, lessons will help you:

  • Build confidence in using your voice
  • Learn fundamental vocal techniques like breathing, pitch, and tone
  • Discover your natural vocal range and how to extend it safely
  • Develop good vocal habits to avoid strain and injury
  • Gain an introduction to different styles of singing and repertoire

 

Even if you’ve never sung before, everyone has the potential to improve their voice with the right guidance!

Yes! If you enjoy singing and would like to take it to the next level, lessons can help you to:

  • Improve pitch accuracy and vocal control
  • Strengthen your voice and increase stamina
  • Learn proper breath support for a more powerful, effortless sound
  • Expand your vocal range without straining
  • Gain stylistic versatility (pop, musical theatre, jazz, classical, etc.)
  • Develop stage presence and confidence for performing

For experienced singers, lessons focus on fine-tuning skills and artistry, including:

  • Advanced vocal techniques (belting, falsetto, mix voice, vibrato)
  • Stylistic refinement (interpreting music, phrasing, and emotional delivery)
  • Mic technique for live and studio settings
  • Performance coaching to enhance stage presence and audience connection
  • Audition or recording preparation
  • Vocal health strategies to sustain a long-term singing career

Absolutely! Whether you want to work on classical, pop, musical theatre, jazz, or rock, lessons can be tailored to your style and goals.

Lessons are available in 30-minute, 45-minute, and 60-minute sessions. The recommended duration depends on your experience, goals, and focus areas.

If you are not sure, then you can book a 30 minute trial lesson to find out more.

Most students take lessons once a week, but some advanced students or those preparing for exams/auditions may benefit from twice-weekly lessons.

Not at all! Singing is for all ages—whether you’re a child, teenager, or adult beginner.

Every child develops differently, but most children can start singing lessons from around 5 to 7 years old.

It’s never too early or too late to start. Lessons are tailored to each student’s voice, experience, and learning style.

Lesson bookings

Lessons can be booked online via our website or by contacting us directly. If you’re a new student, you can also book a 30-minute trial lesson to get started.

Yes! Many students choose to book a regular weekly time slot to ensure consistency in their learning.

Yes, all lessons must be booked and paid for in advance to secure your booking.

Yes, lessons will continue on public holidays, except for Christmas Day. 

If you are unable to attend a lesson on a public holiday, please notify us in advance to arrange a reschedule.

 

Lesson payments

Lessons will be invoiced for a school term.

We accept bank transfer, PayPal, and credit/debit card payments.

Memorable customer experiences are created by understanding customer needs, providing personalized interactions, ensuring prompt responses, and maintaining a positive, friendly attitude. Consistency in service quality and exceeding expectations are also essential for lasting impressions.

We handle customer issues efficiently by actively listening, identifying the root cause, and offering timely solutions. Clear communication and regular updates keep customers informed, while swift action and follow-up ensure a positive resolution.

Our service stands out through personalized attention, quick response times, and a commitment to continuous improvement. We prioritize customer satisfaction, consistently adapting to feedback and industry trends to deliver exceptional, tailored experiences.

Yes! If two or more family members (living in the same household), the additional family members receive a 10% discount when each family member books 5 or more lessons.

Absolutely! Gift cards are available for purchase and can be used for lesson bookings. They make a great gift for birthdays, holidays, or special occasions.

Lesson policies

Yes! If you prefer an online lesson on a particular week, let us know in advance, and we will arrange a Zoom session.  An online lesson can be a great way to continue your lessons if you are sick, or unable to make it to your lesson on time.

Yes! If you provide least 24 hours before the scheduled lesson, we can reschedule your lesson, subject to availability. 

Contact us reschedule a lesson.

Cancellations or rescheduling must be made at least 24 hours before the scheduled lesson. 

Contact us to cancel or reschedule a lesson.

Failure to provide sufficient notice will result in the lesson being charged at the full rate.

Lessons cancelled with at least 24 hours notice before the scheduled lesson may be :

  • rescheduled to another date or time
  • credited towards future lessons outside of the school term period
  • added onto a future lesson (i.e. 30 minute lessons can be credited for a 1 hour combined lesson, etc.). 

We understand that unforeseen circumstances arise. If you feel unwell, please contact us as early as possible. If you have cold or flu symptoms, you may request an online lesson instead of attending in person.

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If you arrive late, your lesson will still end at the scheduled time.  To be fair to the other students that are booked in after you, we cannot extend past your booked time. 

We understand that unforeseen circumstances arise. In cases of illness or emergencies, please notify us as soon as possible. Consideration will be given on a case-by-case basis

Missed lessons without prior notice will be charged at the full rate. Make-up lesson credits will not be offered in this case.

 

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If the teacher is unavailable, a make-up lesson will be arranged for a mutually convenient time. If a reschedule is not possible, a full refund for the lesson will be provided.

For students

We maintain consistent service quality by implementing rigorous training programs, regularly updating our processes, and gathering feedback from customers. This allows us to continuously improve and adapt to their needs, ensuring high standards are met at every touchpoint.

We maintain consistent service quality by implementing rigorous training programs, regularly updating our processes, and gathering feedback from customers. This allows us to continuously improve and adapt to their needs, ensuring high standards are met at every touchpoint.

We handle customer issues efficiently by actively listening, identifying the root cause, and offering timely solutions. Clear communication and regular updates keep customers informed, while swift action and follow-up ensure a positive resolution.

Our service stands out through personalized attention, quick response times, and a commitment to continuous improvement. We prioritize customer satisfaction, consistently adapting to feedback and industry trends to deliver exceptional, tailored experiences.

For parents and guardians

What are the responsibilities of parents or guardians?

Parents/guardians are responsible for dropping off and picking up their child on time and ensuring their child has everything needed for the lesson.

Our studio at West End has a designated waiting area for parents and guardians.

 

Parents are welcome to stay during the first lesson. After that, we encourage students to attend independently, though parents can wait in the designated waiting area.

If a parent is late picking up a child, we will first attempt to contact the parent/guardian. If they are more than 15 minutes late, an additional fee may apply for supervision time. If we are unable to reach a parent and a significant delay occurs, we may need to take further steps to ensure the child’s safety.

For safety and focus reasons, we ask that only the student attends the lesson unless prior arrangements have been made.

 

Yes! I hold a current Blue Card, which is required for working with children in Queensland. This means I have undergone the necessary screening and background checks to ensure a safe and supportive learning environment for students of all ages.

If you have any concerns or would like to verify my Blue Card status, feel free to get in touch for more information.

Every child develops differently, but most children can start singing lessons from around 5 to 7 years old.

For young children (ages 5-7): Lessons focus on fun, confidence-building activities, such as:

  • Exploring pitch and rhythm through songs and games
  • Developing basic breath control and vocal coordination
  • Encouraging natural expression and creativity
  • Keeping lessons engaging and playful to suit shorter attention spans

For children aged 8 and older: Lessons introduce more structured techniques, including:

  • Learning healthy vocal habits to prevent strain
  • Improving pitch accuracy and vocal range
  • Developing musicality, ear training, and stage confidence

 

If you’re unsure whether your child is ready, we recommend booking a trial lesson to see how they respond to singing in a lesson environment.

Absolutely! Singing lessons can be a wonderful experience for children with special needs, providing them with an outlet for creativity, self-expression, and confidence-building. Every child is unique, and lessons can be adapted to suit their individual abilities, learning style, and needs.

How are lessons adapted for children with special needs?

  •  Flexible teaching approach tailored to the child’s pace and comfort level
  • Use of visual aids, movement, and multi-sensory learning
  • Focus on fun and engaging activities to build confidence
  • A calm, encouraging environment that supports emotional well-being
  • Lessons that emphasise rhythm, melody, and vocal play rather than rigid techniques
 

What kinds of special needs can be accommodated?
We welcome students with a variety of needs, including (but not limited to):

  • Autism Spectrum Disorder
  • ADHD
  • Speech or language delays
  • Anxiety or social challenges
  • Physical disabilities (adjustments can be made as needed)

 

Can parents or support workers stay during the lesson?
Yes! Parents and support workers are welcome to sit in on lessons or discuss any specific support strategies in advance to ensure the best experience for their child.

If you’re unsure whether singing lessons would be a good fit, we recommend booking a trial lesson to explore what works best for your child in a safe and supportive space. Feel free to reach out to discuss any specific requirements or accommodations.

Whether your child wants to work on classical, pop, musical theatre, jazz, or rock, lessons can be tailored to your child’s style and goals. 

We encourage students to suggest songs that they would like to sing. However, sometimes the suggested song choices may not be appropriate for younger students. We will actively avoid songs that have explicit language, have explicit adult themes or may be typically considered inappropriate for the age and stage of your child. 

We understand that each parent has different levels of tolerance of what is acceptable and appropriate for your child. From time to time, we may contact you about whether a song choice is appropriate for your child. In return, we ask that you contact us if you have concerns about any song choice.

Feedback and referrals

We maintain consistent service quality by implementing rigorous training programs, regularly updating our processes, and gathering feedback from customers. This allows us to continuously improve and adapt to their needs, ensuring high standards are met at every touchpoint.

Memorable customer experiences are created by understanding customer needs, providing personalized interactions, ensuring prompt responses, and maintaining a positive, friendly attitude. Consistency in service quality and exceeding expectations are also essential for lasting impressions.

We handle customer issues efficiently by actively listening, identifying the root cause, and offering timely solutions. Clear communication and regular updates keep customers informed, while swift action and follow-up ensure a positive resolution.

Our service stands out through personalized attention, quick response times, and a commitment to continuous improvement. We prioritize customer satisfaction, consistently adapting to feedback and industry trends to deliver exceptional, tailored experiences.

Yes! If you refer a friend who books 10 lessons or more, you’ll receive a free 30-minute lesson as a thank-you for spreading the word.

Simply ask the person you refer to mention your name when booking their lessons, and we’ll automatically apply your free lesson to your account once their booking is confirmed.

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Rescheduling and Lesson Credits

Lessons cancelled with appropriate notice can be credited towards future lessons outside of the term period, or future lessons can be made longer (i.e. 30 minute lessons can be credited for a 1 hour combined lesson, etc.). 

Refunds

Refunds are not offered for prepaid lessons or packages unless lessons are cancelled by the teacher. In special circumstances, we may consider refunds on a case-by-case basis.

Trial Lessons

Trial lessons must adhere to the same cancellation policy as standard lessons.

Agreement to Policy

By continuing with singing lessons, you agree to the terms outlined in this policy.

 

Payments & Fees

🔹 How do I pay for lessons?
We accept bank transfer, PayPal, and credit/debit card payments.

🔹 When is payment due?
Lessons must be paid in advance to secure your booking. Payment can be made weekly, monthly, or per term.

🔹 Do you offer refunds?
Refunds are not available for missed lessons, but reschedules may be arranged with sufficient notice.

🔹 Are there discounts for bulk lessons?
Yes! Discounts are available for students who book monthly or term-based packages. Contact us for pricing details.

Student Expectations & Code of Conduct

🔹 Do I need to bring anything to my lesson?
Please bring a notebook, a water bottle, and any sheet music you are working on. If using backing tracks, bring them on a USB or have them ready on your device.

🔹 What if I forget to practice?
Regular practice is key to improvement! If you’ve had a busy week, let your teacher know, and we can adjust the lesson to focus on technique and practical exercises.

🔹 Can I record my lesson?
Yes! You may record lessons for personal use only to assist with practice. However, recordings must not be shared publicly without permission.

For Intermediate & Advanced Singers

🔹 Can I focus on a specific vocal style or technique?
Absolutely! Whether you want to work on classical, pop, musical theatre, jazz, or rock, lessons can be tailored to your style and goals.

🔹 Do you offer performance coaching?
Yes! Lessons can focus on stage presence, microphone technique, emotional expression, and audience engagement to prepare you for performances.

🔹 Can you help with audition or exam preparation?
Yes! We provide structured preparation for AMEB, Trinity, university auditions, and professional gigs.

🔹 I have vocal fatigue. Can you help?
Yes! Lessons can include vocal health strategies, warm-up techniques, and breath control exercises to help prevent and manage vocal strain.

🔹 Can we work on songwriting and vocal creativity?
Yes! We can explore song interpretation, vocal improvisation, and songwriting techniques to develop your unique artistic voice.

Studio Policies

🔹 Where are lessons held?
Lessons are conducted at [Studio Location] or online via Zoom/Skype.

🔹 Do you teach beginners?
Yes! We welcome students of all levels, from complete beginners to professional performers.

🔹 Do you offer group lessons?
Currently, only one-on-one lessons are available to provide personalized instruction.

🔹 Can I book a trial lesson?
Yes! We offer a 30-minute trial lesson for new students. Contact us to book your spot.